Frequently Asked Questions
Is this a guaranteed offer of credit?
No. Calculators and tools provide estimates only. Final decisions depend on full assessment, eligibility and underwriting.
Can I invest and borrow on the same platform?
Yes. Eligible customers can access borrowing, investment and lending products from one account and Financial Centre, subject to product-specific eligibility.
Is capital at risk when I lend or invest?
Yes. Capital is at risk. You may receive less back than you put in. Read all risk disclosures carefully.
How do I track my application?
Once submitted, you can follow each stage (verification, document review, credit assessment, decision, agreement, disbursement) in your dashboard.
What documents will I need?
Typically ID, proof of address, bank statements and income evidence. Business applicants will also need company and financial documents.